Shipping policy

At NeuroMotion Support™, we are committed to delivering your order safely and efficiently.

Order Processing

Orders are typically processed within 1 to 3 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and holidays. During high volume periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location, shipping carrier, and order volume.

Most orders are delivered within 5 to 10 business days after shipment.

Please note that delivery times are estimates and are not guaranteed.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Please allow 24 to 48 hours for tracking details to update after your order has been shipped.

Shipping Address

Please make sure your shipping address is correct before placing your order.

NeuroMotion Support™ is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us so we can assist you.

For damaged packages, please include photos of the package and product when contacting us.

International Shipping

International shipping availability may vary by location.

Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

Order Changes

Once an order has been processed or shipped, we may not be able to change or cancel it.

Please contact us as soon as possible if you need help with your order.

Contact Us

If you have any questions about shipping, please contact us:

Email: byisbeverage@gmail.com